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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will appear. It contains comprehensive info about all the actions that you can perform on that particular page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide selection of video tutorials describing how to work with our Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, have a glance at our extensive FAQ section, which contains questions asked by real clients and provides practical solutions. We constantly "revamp" our FAQ section with new articles so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24-7-365 and ready to help you with any problem. Each support ticket you open will be responded to in less than one hour (the average support ticket response time is only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 267636

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com